Refund policy

Refund Policy

1. Refund Eligibility
Refunds are available only for physical items that are unused, undamaged, and in their original packaging. Refunds are issued after the returned item is inspected.

2. Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, contact us with your order details. We’ll review the issue and provide return instructions if approved.

3. Customer-Caused Damage
Items damaged due to misuse or improper handling are not eligible for a refund.

4. How to Request a Return

  1. Email info@icanbuildmathskills.com with your order number and details.

  2. We’ll review your request.

  3. If approved, we’ll send return instructions.

  4. Refund is confirmed after inspection.

5. Return Shipping
Customers pay return shipping unless the item arrived defective or we made an error.

6. Refund Timeline
Approved refunds are processed within 5–10 business days after inspection and sent to the original payment method.

7. Contact
For questions or help, email: info@icanbuildmathskills.com